Over 1.4 billion people used chatbots as of 2020. Over 85% of customer interactions will be handled without human agents. Businesses can now handle customer queries better, all thanks to AI chatbots. Businesses are gradually starting to build their own WhatsApp chatbot for their use now.
Recently, chatbot builders without code have taken the business world by storm. These platforms don’t require any coding knowledge from your end. They help businesses of all sizes use the power of AI-driven automation without depending on expensive coders. So, if you are one of those businesses, stay with us as we discuss the 7 best platforms for chatbot builders without coding. Keep reading to learn more.
Why Use Chatbot Builders Without Code?
With the help of chatbots, businesses can easily connect with customers. The traditional method of complex coding is gone, and businesses want quick solutions. There are several reasons as to why you should use chatbot builders without code. A few of them are:
- Time Efficiency
When you remove the need for coding, the time also cuts down. These platforms fasten the bot development process so businesses can quickly develop the chatbots. It saves time and resources which would have been used on hiring developers.
- Budget-Friendly
Another reason why you should use chatbot builders without code is that it is a pocket-friendly method. You save a lot of the funds you use on developers. Businesses use the same resources more efficiently instead.
- Flexibility
No coding chatbot builders have a lot more flexibility to offer in terms of extensive customization options. Businesses like yours can customize a chatbot for website and app, both, to fit their requirements.
7 Best Platforms for Chatbot Builders Without Code
There are probably hundreds of chatbot builders out there in the market now. However, only a handful are the best-performing platforms. Here, we have mentioned the 7 top platforms for chatbot building without any coding:
- Kommo
Kommo is among the best options for building chatbots without any coding knowledge. It’s an easy-to-use chatbot development tool for anyone looking for a straightforward, no-code fix. Building a chatbot with the Kommo platform is a rather easy process.
Features of Kommo Chatbot Builder:
- Provides a multiple-channel communication
- It is an intuitive visual builder
- Can create follow-up tasks
- Can generate forms and documents
Or, you can find the guide through the video below
How to build a chatbot in Kommo | Kommo Salesbot
- Chatfuel
This AI chatbot builder makes it simple for businesses to create engaging chatbots for multiple platforms. They include Facebook Messenger, WhatsApp, and Telegram. It has an easy-to-use interface. Thus, no coding knowledge is needed. Chatfuel helps companies of all sizes automate marketing campaigns, boost customer service, and improve customer interactions.
Features of Chatfuel Chatbot Builder:
- Provides premade templates for different types of chatbots
- Bots are built to send email notifications and attachments
- Allows payment gateway integration with the chatbots
- Has an analytics dashboard with business and chatbot metrics
- Konverse AI
Konverse AI’s pre-built analytics dashboard and no-code chatbot builder make it a great option for companies in a variety of industries. Regardless of your industry—e-commerce, fintech, health & wellness, or education—Konverse AI provides adaptable solutions made to meet your unique requirements.
Additionally, it’s a potent CRM tool for automating sales, FAQs, and customer engagement thanks to features like WhatsApp bots and sophisticated analytics tools.
Features of Konverse AI Chatbot Builder:
- Directs unanswered conversations to the designated team
- Has multilingual capabilities
- Provides automated engagement across Live chat, Google My Business, and more
- Can identify the intent of the buyers or rules defined
- Dialogflow
Dialogflow is a part of the Google ecosystem. It provides an adaptable framework for creating voice- and text-based conversational interfaces. Dialogflow is a good option for companies of all sizes. This is because of its scalability and flexibility for multiple-channel integrations. However, there may be a learning curve.
Customers may also be guaranteed a rich and engaging buying experience with Dialogflow thanks to capabilities like natural language processing (NLP) and support for over 30 languages.
Features of Diagflow Chatbot Builder:
- Provides a visual flow chatbot builder
- Allows omnichannel implementation
- Provides end-to-end management
- Can translate text and audio during conversations to structure data
- Ada
Ada is an excellent chatbot builder. It makes it simple to create sophisticated chatbots without any coding knowledge. Businesses can quickly design and implement chatbots. They will help automate customer interactions across multiple platforms. All thanks to Ada’s user-friendly interface and powerful functionality. Personalized replies and increased customer engagement are guaranteed by its emphasis on completely automated customer experiences combined with cutting-edge AI capabilities.
Ada provides sophisticated data security features, analytics, and audience segmentation tools, which makes it a great option for companies that want to boost productivity.
Features of Ada Chatbot Builder:
- Provides multi-channel support for digital and voice channels
- Allows generative content creation for FAQs
- Integrates with an existing business system for complex inquiries
- Extracts relevant conversation and customer details
- ChatBase
Chatbase is a no-code AI chatbot creator. It helps companies develop AI-driven chatbots to improve customer interactions on their websites. Chabot development is made easy with this user-friendly tool’s customizable templates and various integrations. It might not be as feature-rich or adaptable as other no-code AI chatbot builders, like Botsonic, though, and that might be a deal-breaker for some businesses.
Features of ChatBase Chatbot Builder:
- Provides conversation analysis
- Delivers meticulous data about journey tracking
- Gives user feedback analysis
- Provides multilingual support
- MessageBird
With the help of the flexible chatbot builder platform MessageBird, companies can develop complex chatbots without knowing any code. MessageBird’s user-friendly interface and powerful API enable users to effortlessly integrate chatbots across several channels, resulting in superior customer encounters and efficient communication procedures.
Features of MessageBird Chatbot Builder:
- Allows first-party data collection
- Provides help with shopping and transaction
- Allows proactive notification service
- Allows generative content creation for FAQs
Is No Code Chatbot Builder Really Worth it?
All the chatbots mentioned above are different types of chatbots with special characteristics and benefits. However, when selecting the best platform for your unique requirements, it’s important to take into account elements like customization possibilities, cost, and learning curves.